Privacy Policy

Information We Collect

We collect information that helps us provide better educational experiences and support for our students. This happens through various interactions you have with our platform and services.

How We Use Your Information

Your information helps us deliver personalized educational experiences and maintain the quality of our blockchain intellectual property programs. We use this data responsibly and only for legitimate educational purposes.

• Delivering course content and tracking your learning progress through our educational platform
• Sending important updates about your enrolled courses, schedules, and program changes
• Providing technical support and responding to your questions or concerns
• Improving our curriculum based on student performance and feedback patterns
• Ensuring platform security and preventing unauthorized access to educational materials
• Analyzing usage trends to enhance user experience and platform functionality

Data Sharing and Disclosure

We maintain strict controls over who can access your personal information. We never sell your data to third parties and only share information when necessary for educational services or legal compliance.

Educational Partners

We may share relevant academic progress with certified instructors and industry mentors who directly support your learning journey. This helps them provide personalized guidance and feedback.

Service Providers

Trusted third-party services that help us operate our platform - such as cloud hosting, payment processing, and email communication - may access your information under strict confidentiality agreements.

Your Rights and Choices

You have significant control over your personal information and how we use it. We've designed simple processes to help you exercise these rights effectively.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our security practices are regularly updated to address emerging threats and maintain the integrity of your educational data.

Technical Safeguards

All data transmission uses industry-standard encryption protocols. Our servers are protected by advanced firewalls, intrusion detection systems, and regular security monitoring to prevent unauthorized access.

Access Controls

Employee access to student data is strictly limited to those who need it for educational purposes. All staff members undergo security training and are bound by confidentiality agreements.

Data Backup and Recovery

We maintain secure backups of educational data to ensure continuity of service. These backups are encrypted and stored in geographically distributed locations with restricted access protocols.

Data Retention Policies

We retain your information for as long as necessary to provide educational services and comply with legal requirements. Different types of data have varying retention periods based on their purpose and regulatory obligations.

• Active student records are maintained throughout your enrollment and for seven years after graduation or withdrawal
• Course completion certificates and academic transcripts are preserved permanently for verification purposes
• Technical logs and usage analytics are typically retained for two years to support platform improvements
• Marketing communications preferences are kept until you request removal or update your settings
• Support correspondence is retained for three years to maintain service quality and resolve ongoing issues

International Data Transfers

As part of our global educational platform, some of your data may be processed in countries outside Taiwan. We ensure appropriate safeguards are in place for all international transfers, including adequacy decisions and standard contractual clauses.

Our primary data processing occurs within Taiwan and other jurisdictions with adequate data protection standards. When transfers to other countries are necessary for educational services, we implement additional security measures and legal protections.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this document indicates when the most recent changes were made.